FAQs

Will your sample packs work with (insert favorite DAW/sampler here)?

In the product details of each sample pack, format specs are listed. Please review the product specs carefully before you purchase a product. In general, our sample packs and instruments are available as the following; 16 bit WAV, 24 bit WAV, Kontakt 5 instrument, and Physical cassette (for the weirdos like us). The product details will specify the format.

I just purchased some fresh sounds from you guys and I didn't receive the download link?!?

Once you've made your purchase and your payment has gone through, you will receive a receipt and a download link email from a 100akres email address. If you do not see this email in your inbox, 99.999% of the time you will find it in your spam folder. Please check there first then contact us if there are any issues.

I downloaded one of your Kontakt instruments, how do I install this darn thing??

Relax, here are some visuals to ease the tension bro.

Shipping ETA (Cassettes Only)

EU/UK                           1 week
U.S.                               2 weeks 
Rest of the world           2-3 weeks

Note: Holidays may cause delays in shipping time. Digital sample packs are delivered instantly via email. If you do not see your download link in your inbox, please check your spam/junk folder as it is more than likely in there.


What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, or regular account payments through PayPal or Stripe. 

How secure is your shop?

This shop uses Shopify for payments which automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).